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Jannice Boyd-al-Mansur
Director of Human Resources for CRM Sales

Jannice Boyd-al-Mansur is the assistant to the Director of Human Resources for CRM Sales. Jannice joined Guidant in July 2004 as the HR Projects Coordinator for the CRM Sales HR ER area and accepted her current position in September 2006. Jannice’s innovation and customer focus have defined service excellence. she helped the CRM HR team establish its branding standards by creating consistent communication media for process and procedure documents. Prior to joining Guidant, Jannice utilized her leadership skills in operations for Several Customer Contact and Sales centers for Marriott International. Jannice was the Operations Manager for ExecuStay by Marriott’s corporate housing customer contact center. In this role, Jannice supported a team of 75 managers, supervisors and customer service associates providing support to over 800 properties nationally. Prior to supporting the corporate housing operations, Jannice quickly established a long list of accomplishments in the position as a lead operations manager for Marriott International’s 300 seat in-bound Worldwide Reservations office. She also held the role of Revenue Manager for the Marriott Marquis Hotel, Atlanta, GA and is currently the Atlanta chapter officer of membership for the National Society of African Americans in Human Resources. Jannice is the youngest of seven children of John Andrew Boyd, Sr. and Juanita Townsel Boyd of Winter Haven, Florida. Jannice is pictured with Johnnita Louise Roberts daughter of Arnita Princess Boyd-Calhoun. Johnnita lives in Tampa, Florida where she is attending the University of South Florida. Jannice and her husband Shafik currently reside in Kennesaw, Georgia.

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